Testimonials

We can’t speak highly enough of our experiences working with PFI Travel, and in particular, Lindsay. Lindsay helped us to plan a dream vacation, with just the right amount of touring, balanced with relaxation.

The trip was wonderful! We loved Italy and everything you set up for us was spot on. Our apartment locations ending up being perfect and we never had to get a taxi. Walked almost 13 miles the day we went to the Vatican. Needed more time in Pompeii – but needed an extra day which we didn’t have. We will definitely return to Rome some day – you just can’t absorb it all. Thank you so much for making sure it all worked right. Back to work…

Lindsay with Passion for Italy was a dream travel planner. She immediately understood the type of vacation my mom and I wanted to plan and was invaluable throughout the entire process.

We had never been to Italy before, and it was intimidating beginning to plan this on our own. We are so thankful we chose PFI. Lindsay was able to book all of our hotels and make recommendations for everything from coffee shops to full day tours.

We asked her tiny little details about luggage and plug ins and how to get cash and when to watch out for pickpockets – she got back to us within 12 hours each time. When we plan our next trip, though we’ll have more experience, we still plan on using PFI. I can’t imagine travelling to Italy without their expertise! Worth every penny.

My daughter says we need to make a trip to the Amalfi Coast so I may be calling you again. I wish you also booked Scotland and Ireland.

The organization and communication not only before the trip but while in Italy was outstanding. You can tell you have a great knowledge of the areas and tours. You had this trip planned perfectly and your recommendations were spot on. Your hand picked guides were beyond knowledgeable as well as extremely friendly. I truly wish you did more countries and would recommend you and PFI to anyone!

Good morning Lindsay, we had a blast! All of the tours you set up were a lot of fun and the tour guides were awesome! We had a lot of laughs and I think they did as well. Tom used several different techniques to tip our tour guides at the end of each excursion to amuse all of us including the guides. We also stopped for wine, cheese, and fried artichoke in the Jewish ghetto. It was very good and believe it our not Tom did tip the waiter. Joking aside it was a fantastic trip in a beautiful country, the food, wine, and Italian people we all great! Thanks again for all of your planning and excursion ideas.

First, overall, the trip was outstanding. Each city is unique and special and we truly enjoyed them all. Thank you for all your hard work for us. It made a difference in the quality of the trip.
All the hotels were excellent. I would recommend that you keep using all of them in the future. Antica Torre was amazing! Even though the hotel in Bellagio was 3 star, the location was great and the service was excellent.
All of the drivers were very professional, on time and did a great job for us. But they are very expensive.
The tours were very good with the exception of the gondola ride. Mostly, very professional and good value.
The wine tasting and cooking classes were once in a lifetime experiences. Excellent! The venues were great.
Again, the trip was excellent. We are still talking about it. The friendliness and service we received the entire time was top notch. Thanks again Sabrina. We will recommend you to our friends and family.

Hello Lindsay,
We are just now headed home. Thanks for your services. We were really pleased with the tours you arranged. They prioritized the things we wanted to see, and you were incredibly responsive to our preferences for sights, schedule, and pace.
The car service made transitions so easy, and were efficient ways to travel between places with the least amount of time spent traveling. The skip the line access and early tours were good to excellent in all 3 cities. We also liked the small group, semi-private tour options.

The hotel locations were central in each city, and again meant that we could easily access sites, and did not spend a lot of time traveling into the center of town to begin touring. The maps and meeting points were helpful as well.

Your personal service and attention was very valuable and appreciated.

Hi Sabrina
We have finally made it home safely – what a wonderful adventure!
Thank- you so much again for all your help in organising our getaway, everything was wonderful. All the transfers were on time – Antonio was delightful. The accommodation was just as we expected and perfect for our group.

The night time underground tour of the colosseum was wonderful – so quiet and cool – a perfect way to beat the heat and crowds. And so interesting.

I have dreamed for many years of shopping in a Tuscan market and taking armloads of produce back to a villa and cooking for my friends. We did just that!

The San Casciano markets were the ideal location to stock up on the most delicious tomatoes I’ve tasted, plump vibrant eggplant, sensational in season! – porcini mushrooms, focaccia, fabulous chunks of parmigiano and a wedge from the the greatest wheel of creamy gorgonzola we’ve ever seen!

The staff at Chianti Historical Hotel 130 were wonderful, and our little Villa in the olive grove the perfect location for sunset chianti as we grazed our way through our market delights!

Our adventure was absolutely food heaven! The incredible private vineyard dinner and cooking class you organised for us were just incredible.

Thank you for your patience ahead of the trip in discussing alternatives, and for organising everything for us so impeccably. One might say this is a once in a lifetime trip – except it was so amazing – we are TOTALLY coming back!

Thanks again Sabrina- you helped make our adventure wonderful. Bern & Paul (Brisbane), Heather & Drew (Denver)

The transport to our accommodation in Positano was punctual courteous and clean as were all of the transfers – am happy to recommend company quite highly!
Accommodation in Positano was good – three star standard (but no wine glasses at all unbelievable in Italy ). Positano overall horribly crowded,certainly overpriced,and not a lot to do really (I do accept it was my decision to stay there), beaches – nasty and stones,catching the circuit bus – quite an experience with some of fairly aggressive locals (nearly beat me) when I tried to let old, disabled lady on first !!!!
Because of tours to Pompeii and Herculaneum – probably should have stayed in Sorrento because of heavy traffic. Guides were knowledgeable and helpful.

Now Ravello is another story, beautiful, relaxed not as crowded and wonderful Cooking Course with accent on Mediterranean diet was informative And great fun.

Fast train to Florence a great experience – wish we had trains like this in Australia.

Stay in Tuscany was idyllic, accommodation magnificent and setting in hills with dirt roads was great, we far preferred little villages like Montepulciano and Pienza to Siena which was crowded and more difficult to access.

I wish to compliment you on your outstanding service, every arrangement was faultless, and look forward to using your service in the future and happy to give you a five star rating.

With best wishes,
Peter

Sabrina – First, overall, the trip was outstanding. Each city is unique and special and we truly enjoyed them all. Thank you for all your hard work for us. It made a difference in the quality of the trip.

1. All the hotels were excellent. I would recommend that you keep using all of them in the future. Antica Torre was amazing! Even though the Metropole in Bellgio was 3 star, the location was great and the service was excellent.
2. All of the drivers were very professional, on time and did a great job for us. But they are very expensive.
3. The tours were very good with the exception of the gondola ride. Mostly, very professional and good value.
4. The wine tasting and cooking classes were once in a lifetime experiences. Excellent! The venues were great.
Again, the trip was excellent. We are still talking about it. The friendliness and service we received the entire time was top notch. Thanks again Sabrina. We will recommend you to our friends and family.
Jude

In 2016 we wanted to go to Italy, but alas in never happened because the planning was overwhelming since it was our first trip to Italy. 2017 was shaping up to be the same but then we found PFI. We told Lindsay what we wanted and how we liked to travel. She made it all so easy and took care of lodging, trains, cars and trips across 5 cities. Everything was perfect from the moment our driver picked us up at the airport till the water taxi delivered us back to the airport.

Hi Lindsay, Thank you, yes, the Epicurean Tour in Sorrento was great. It was a day well spent. Our driver “Cocacola” was a good driver, and a good tour guide. Nice man and helped us learn a lot. He also went out of his way to get us water and to get us to an ATM.
The olive oil place was wonderful. Seeing the history and the evolution of their practices over time was fascinating. The tasting was comprehensive and their oil is excellent.
We then went to the winery and had a similar time of learning and enjoying the tasting. We left there feeling real good! 🙂 The farm was, I would say, the least educational stop, partly I think because we were running late by then (we really had fun at the winery), but the food was excellent. Then the drive back to Sorrento was nice and the gelateria was a good finish. Catherine enjoyed making a wonderful lemon sorbet. She only got two small drops on the floor.

I could definitely recommend the tour to anyone who wants to learn a little about traditional Italian culture while enjoying the beautiful countryside.

We can’t speak highly enough of our experiences working with PFI Travel, and in particular, Lindsay. Lindsay helped us to plan a dream vacation, with just the right amount of touring, balanced with relaxation.

She paid attention to every last detail of the trip, taking away all of the stress that comes with planning a vacation. She listened to our interests, and based upon those conversations came up with a lovely, personalized itinerary.

Highlights included a beautiful boat tour on the Amalfi Coast, semi-private guided Tours of the Vatican City as well as the Colosseum and Forum tour in Rome, a charming villa in Tuscany, a private tour in Florence that included wine and olive oil tastings, and personal suggestions for our enjoyment as we concluded our trip in Venice!

Extremely client centered, PFI Travel is a professional, reliable, service organization. Thank you PFI Travel!

The tour company and the tour of Prosecco was perfect. We were extremely pleased! We plan to be back to Italy again and will use your services again!